For prompt and timely deliveries complete details of name, address and telephone number of the recipient is important. Delivery times for orders received are given below.
Monday - Saturday (after 4:00 pm) If the order is urgent, extra efforts will be made to deliver on the same day at no extra charge. Whether we are able to inevitably depends on the location and the season. Sunday and Public Holidays For delivery on Sunday and Public Holidays, orders must be placed one business day in advance. Same day deliveries on these days are not possible. Peak Season (Valentine's Day, Malaysian Holidays, Special Occasions, etc) During peak season, our computer system's handling capacity is very large, but we suggest that you order at least one business day in advance to ensure prompt delivery of your chosen gift. Money Back Guarantee If under certain unfortunate and unforeseeable circumstances whereby your credit card transaction has been approved and we are unable to deliver the order, then we would either reverse the credit card transaction, or attempt to fulfill the order again, subject to your preference. We hope such things would never happen. Our Office is closed on Sundays and on Public Holidays. However, you may fax orders or place online orders any time! Kindly note that we will ensure, where possible that your order is delivered on the day requested, but cannot guarantee a particular time. Flowers, Fruits, Gifts, and containers may vary due to stock availability and substitutions may be necessary. We reserve the right to substitute your order with another item of a similar or higher value.
